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Administrative Coordinator / Customer Service Representative

Location: Oklahoma City, OK
Pay: $16.00–$18.00 per hour, based on experience
Schedule: Monday–Friday, 7:00 AM–4:00 PM
Employment Type: Temporary-to-Hire
Work Location: In Person

Build a Long-Term Career in Administration, Customer Service & Operations

We are currently seeking a dependable, organized, and career-minded Administrative Coordinator / Customer Service Representative for a well-established Oklahoma City company.

This position was previously designed as a combination of office and warehouse responsibilities. The client has now transitioned the role into a fully administrative position, allowing the selected candidate to focus entirely on customer service, order processing, data entry, inside sales support, and day-to-day office operations.

There are no heavy lifting or warehouse duties associated with this position.

This is an excellent opportunity for someone who enjoys working with customers, staying organized, handling detailed information, and learning how a successful business operates from the inside.

The company is looking for someone who wants more than a temporary job. For the right candidate, this position can develop into a long-term career with opportunities to take on additional sales, operational, supervisory, and potentially management responsibilities.

Starting Pay

$16.00–$18.00 per hour

Starting pay will be based on previous experience, qualifications, work history, and overall fit for the position.

Employees who demonstrate strong performance, accuracy, dependability, initiative, and continued growth may also have opportunities for future merit-based pay increases.

Work Schedule

Monday through Friday
7:00 AM–4:00 PM
One-hour lunch break

Occasional overtime may be required depending on business needs.

Candidates should have reasonable schedule flexibility for:

• Additional weekday hours

• Busy production or order periods

• Occasional weekend work when necessary

What You'll Be Doing

This position supports the daily administrative, customer service, sales, and order-processing functions of the company.

Responsibilities may include:

• Entering customer information accurately into company systems

• Entering product and order information

• Processing customer orders

• Reviewing orders for completeness and accuracy

• Auditing orders before they are finalized

• Identifying and correcting order discrepancies

• Answering incoming phone calls

• Assisting customers professionally and courteously

• Responding to customer questions regarding products, orders, and availability

• Providing basic inside sales support

• Assisting customers with product-related questions

• Communicating order updates and other information to customers

• Maintaining accurate customer and order records

• Organizing office documentation

• Updating internal records and databases

• Learning company products and product terminology

• Learning internal order-processing procedures

• Supporting management with administrative responsibilities

• Assisting with daily operational coordination

• Communicating with coworkers regarding customer needs and order status

• Helping ensure orders move through the system correctly

• Maintaining an organized and professional workspace

• Completing additional administrative duties as assigned

Customer Service & Inside Sales

A major part of this role involves communicating directly with customers.

The ideal candidate should be comfortable:

• Answering phones throughout the day

• Speaking professionally with customers

• Learning company products

• Answering basic product questions

• Helping customers determine what they need

• Providing information regarding product availability

• Assisting with customer orders

• Following up when additional information is needed

• Building positive relationships with repeat customers

Previous inside sales experience is helpful, but candidates do not need to be aggressive salespeople.

The company is looking for someone who can listen, communicate clearly, learn the products, and provide excellent customer service.

Order Entry & Accuracy

Attention to detail is extremely important in this position.

The selected candidate will work with customer orders and product information, so mistakes can affect customers, inventory, billing, and overall operations.

Strong candidates will be able to:

• Enter information accurately

• Double-check their work

• Recognize inconsistencies

• Catch incorrect quantities or product information

• Compare orders against customer requests

• Ask questions when something does not appear correct

• Maintain accurate documentation

• Stay organized while managing multiple responsibilities

Candidates who naturally pay attention to small details will be especially successful in this role.

Learn the Business from the Ground Up

The company is looking for someone who is interested in understanding more than just one administrative function.

The selected candidate will gradually learn:

• Company products

• Customer accounts

• Order entry

• Sales processes

• Product availability

• Internal communication procedures

• Daily office operations

• Customer service expectations

• Business workflow

• Management processes

As knowledge and experience increase, the employee may be trusted with additional responsibilities.

Opportunity for Advancement

This position is intended to grow over time.

The right candidate may eventually take on additional responsibilities involving:

• Inside sales

• Customer account management

• Operational coordination

• Process improvement

• Training

• Supervisory responsibilities

• Office leadership

• Management support

• Future management responsibilities

The client is looking for someone who can become a trusted, knowledgeable member of the company—not someone who simply wants to fill an administrative seat temporarily.

Qualifications

Ideal candidates should have:

• Strong recent and verifiable work history

• Dependable attendance

• Consistent punctuality

• Accurate data-entry skills

• Previous order-entry experience or ability to learn quickly

• Basic computer skills

• Experience using standard office equipment

• Professional telephone skills

• Strong customer service abilities

• Clear verbal communication

• Professional written communication

• Strong organizational skills

• Ability to manage multiple tasks

• Strong attention to detail

• Ability to identify and correct discrepancies

• Ability to follow established procedures

• Willingness to learn new systems and processes

• Ability to work independently when necessary

• Ability to work effectively with management and coworkers

• Interest in sales, operations, and future leadership opportunities

• Desire to build a stable, long-term career

Helpful Previous Experience

Experience in any of the following areas can be beneficial:

• Office administration

• Administrative assistant work

• Order entry

• Data entry

• Customer service

• Inside sales

• Sales support

• Account management

• Reception

• Office coordination

• Inventory administration

• Shipping or receiving administration

• Building materials

• Millwork

• Distribution

• Manufacturing office support

Direct experience in every area is not required.

The company is willing to train someone who demonstrates strong dependability, professionalism, accuracy, and a genuine willingness to learn.

What Makes a Strong Candidate?

The ideal candidate is someone who:

• Shows up every day and on time

• Takes ownership of their responsibilities

• Enjoys helping customers

• Communicates professionally

• Pays close attention to details

• Double-checks their work

• Learns quickly

• Can take direction without needing constant supervision

• Is comfortable asking questions

• Takes initiative when appropriate

• Keeps information organized

• Works well with coworkers

• Treats customers and teammates respectfully

• Wants to understand how the entire business operates

• Is looking for stability and long-term career growth

Pre-Employment Requirements

Candidates must successfully complete all required pre-employment screening, including:

• Pre-employment drug screening

• Criminal background check

• Employment history verification

Background history will be reviewed individually based on factors such as the nature, age, frequency, and job-relatedness of any offenses.

The client is particularly interested in candidates who can demonstrate a stable recent work history, dependability, and positive employment progression.

Temporary-to-Hire Opportunity

This position is expected to begin as a temporary-to-hire assignment.

The evaluation period is anticipated to last approximately three to six months.

After successfully completing the evaluation period, the selected employee may become eligible for permanent employment with the client.

Permanent hiring decisions may consider:

• Attendance

• Punctuality

• Accuracy

• Work quality

• Productivity

• Customer service

• Communication

• Dependability

• Ability to learn company products

• Ability to learn company procedures

• Teamwork

• Initiative

• Long-term leadership potential

Company Culture

This company has built a stable and experienced workforce, with an average employee tenure of approximately 12 years.

That type of employee retention reflects a workplace that values:

• Loyalty

• Dependability

• Respect

• Consistency

• Professional relationships

• Employee development

• Long-term commitment

Management is willing to invest time into training the right person and is looking for someone who wants to become an important part of the organization.

Benefits After Permanent Hire

Eligible employees who are hired permanently by the client may have access to benefits including:

• Medical insurance

• Vision insurance

• 401(k) retirement plan

• Paid time off

• Employee discount

• Potential future dental insurance coverage

Benefit eligibility, waiting periods, plan options, and coverage details are determined by the client after permanent hire.

Why Consider This Opportunity?

This is an excellent opportunity for someone who wants to move beyond a basic administrative position and become involved in multiple areas of a business.

Position highlights include:

• $16.00–$18.00 per hour

• Monday–Friday schedule

• Consistent daytime hours

• No warehouse responsibilities

• No heavy lifting requirements

• Fully administrative work environment

• Customer service experience

• Order-processing experience

• Inside sales exposure

• Temp-to-hire opportunity

• Established company with long employee tenure

• Potential merit-based raises

• Opportunity for increasing responsibility

• Long-term advancement potential

• Benefits available after permanent hire

Apply Today

If you have strong administrative and customer service skills, take pride in accurate work, and are looking for an opportunity to build a long-term career with an established Oklahoma City company, we encourage you to apply.

This position is a strong fit for Administrative Assistants, Office Administrators, Customer Service Representatives, Order Entry Specialists, Sales Support Representatives, Office Coordinators, and career-minded candidates interested in future leadership opportunities.